Important Update: Action Required for Continued Access
Please note that this platform will be retired by the end of August 2025, with Nominated Payment Requests withdrawn at the end of July 2025.
We have previously contacted you by email regarding the migration to MyAccounts, and we need all users to re-register as soon as possible to ensure uninterrupted access. Migrating your account is simple. We have outlined the steps required below and we are also available via email, branch visit and phone should you require any assistance
What we need you to do
Read our help and support pages. Have a look through our help and support pages at https://www.swansea-bs.co.uk/myaccounts
Watch our ‘how to register’ videos. English / Cymraeg
Register on the new platform. It’s quick and easy to do this by selecting the "Existing Member Registration" on https://www.swansea-bs.co.uk/myaccounts.
Discard any existing usernames or passwords. You will be provided with a new username, and you will set a new password and memorable word when you register for MyAccounts. Make sure you update your records and delete any saved credentials or links to Swansea Online.
If you need any more help, please email myaccounts@swansea-bs.co.uk
Please note that this platform will be retired by the end of August 2025, with Nominated Payment Requests withdrawn at the end of July 2025.
We have previously contacted you by email regarding the migration to MyAccounts, and we need all users to re-register as soon as possible to ensure uninterrupted access. Migrating your account is simple. We have outlined the steps required below and we are also available via email, branch visit and phone should you require any assistance
What we need you to do
Read our help and support pages. Have a look through our help and support pages at https://www.swansea-bs.co.uk/myaccounts
Watch our ‘how to register’ videos. English / Cymraeg
Register on the new platform. It’s quick and easy to do this by selecting the "Existing Member Registration" on https://www.swansea-bs.co.uk/myaccounts.
Discard any existing usernames or passwords. You will be provided with a new username, and you will set a new password and memorable word when you register for MyAccounts. Make sure you update your records and delete any saved credentials or links to Swansea Online.
If you need any more help, please email myaccounts@swansea-bs.co.uk